| Tourism
and Travel
DFETAC
Level 5 Tourism (NCVA
Level 2) DTXXX
Certificate in Galileo CRS
This
foundaton course offers a full introduction to tourism and to the
travel sector of international tourism.The focus is on quality customer
service and on developing the skills needed by people in this customer
orientated industry.
Duration
1 year
full-time
Entry
General
College
Requirements See Admissions. Second
language is an advantage although not essential.
Certification
FETAC
Level 5 Touism - NVCA
(Level 2) - DTXXX
First Aid Certificate
Certificate in Galileo Computerised Reservations Systems
ATRS
Certificate in Airport Training.
Progression
See
Higher Links Scheme
Principal
Areas of Study
| -
Tourism and Travel Services |
| -
Customer Service |
| -
Tourism Awareness |
| -
Tourism Reception Skills |
| - Appreciation of Irish Culture |
| -
European Language |
| -
Work Experience |
| -
Communications |
| -
Computer Applications |
| -
Travel Packages |
| - Galileo Computerised
Reservation Systems |
Features
of the Course
| -
Students acquire a detailed understanding of tourism and the
national and .. ..international
tourist industry. |
| -
Real training in interpersonal skills, developing excellence
in communication - ..oral, written
and telephone. |
| -
Instruction in key aspects of the travel business, travel packages,
holiday ..planning, travel agency
practise. |
| -
Essential computer, office and administrative skills. |
| -
Customer Care
and Quality Service - what it is and how it is delivered.
|
| -
Work Experience is an integral part of this course and students
must obtain ..appropriate work
experience for one day a week for the duration of the course. |
Employment
Travel
Agencies
Ferry
and Rail Companies
Airport ground handling staff
Airline Customer Service
Number
of Places Available
Twenty
Eight
Application
Form
Application Form - Online
Application Form - Print
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download Adobe Acrobat.
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