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Tourism and Travel - Option 1 - Travel Agency Studies
FETAC
Level 5 Tourism DTXXX
This
foundaton course offers a full introduction to tourism and to the
travel sector of international tourism.The focus is on quality customer
service and on developing the skills needed by people in this customer
orientated industry.
Duration
1 year
full-time
Entry
General
College
Requirements See Admissions. Second
language is an advantage although not essential.
Certification
FETAC
Level 5 Tourism
- DTXXX
First Aid Certificate
Certificate in Galileo Computerised Reservations Systems
ATRS
Certificate in Airport Training.
Progression
See
Higher Links Scheme
Principal
Areas of Study
• Tourism and Travel Services
• Customer Service
• Tourism Awareness
• Tourism Reception Skills
• Work Experience
• Communications
• Computer Applications
• Travel Packages
• Galileo Computerised Reservations Systems
Features
of the Course
• Students acquire a detailed understanding
of tourism and the national and international tourist industry.
• Real training in interpersonal skills, developing excellence
in communication – oral, written and telephone.
• Instruction in key aspects of the Travel business –
travel packages, holiday planning, travel agency practice.
• Customer Care and Quality Service – what it is and how
it is delivered.
• Work experience is one day per week for the duration of the
course.
Employment
Travel
Agencies
Ferry
and Rail Companies
Number
of Places Available
Twenty
Two
Application
Form
Application Form - Online
Application Form - Print
N.B: You will need Adobe Acrobat to view this file.
Click To
download Adobe Acrobat.
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