Tourism and Travel – Airline & Travel Agency Studies

Certification
QQI Level 5
Reference
5M5011
Places
50
Fees
€50

This one-year course offers a broad introduction to tourism studies and will equip students with the skills needed to achieve employment in the travel and tourism sector. Students acquire a detailed understanding of tourism and the national and international tourist industry. The course focuses on developing customer service skills, giving students a competitive edge when seeking employment.

PRINCIPAL AREAS OF STUDY

  • Tourism Principles & Practice
  • Tourism Information and Administration
  • Customer Service
  • Amadeus Computerised Reservation System
  • Irish Culture & Heritage Resources
  • Customer Service
  • Cabin Crew Operations
  • Word Processing
  • IAOT Module (Ready for Take off)
  • Travel Agency Service Skills

(Modules offered may be subject to change).

FEATURES OF THE COURSE

  • Work Experience in a tourism related business
  • Skills training in areas such as:
    • Check-in and Boarding Procedures
    • Food Hygiene
    • Cabin Duties and Responsibilities
  • IAOT Ready for Take off training in Waterford Airport
  • Professional workshops/ guest speakers from the Industry:
    • Airlines- Ryanair & Past Students Aer Lingus and Sky Handling.
    • Travel agents- Travel Dept, Sunway.
    • Hotels – Dalata Hotel group.
    • Coronal Travel – Building online Itineraries/ Customers needs & wants.
  • Customer Care and Quality Service – What it is and how it is delivered

“While doing my course I learned so much about myself and what I wanted to achieve after my course was finished. The most important thing in any school and College is to have teachers who understand you and the Liberties College excelled in that, my teachers were so helpful and patient and explained everything very well, they are ones that made coming in everyday to College exciting.”

Shanaaz

PROGRESSION

EMPLOYMENT

  • Airline Cabin Crew & Ground crew
  • Travel Agents / Consultants
  • Employment in hotels & hospitality, ferry, rail and travel companies and tourism businesses

ENTRY REQUIREMENTS

General College Entry Requirements

Note:

  • Airlines have requirements for cabin crew, these include reach tests, ability to swim etc.
  • please note that some airlines have a height restriction of 5 foot 2 inches for their Cabin Crew Staff.