Liberties College
Bull Alley Street
Dublin 8

T: (01) 454 0044
F: (01) 454 6348
E: info@liberties.cdvec.ie

Home» Full Time Day Courses» Tourism & Information Technology» Tourism and Travel - Option 1 Travel Agency Studies

Tourism and Travel - Option 1 Travel Agency Studies

This foundation course offers an introduction to tourism and to the travel sector of international tourism. The focus is on quality customer service and on developing the skills needed by people working in this customer oriented industry.

Course Open

Course Number

Duration

1 Year full-time

Certification

FETAC Level 5 Tourism DTXXX
Certificate in Galileo Computerised Reservation System.
ATRS Certificate in Airport Training

Entry

General College Requirements
Mature Student Entry

Employment

Travel Agencies
Ferry and Rail Companies

Number of places available

Twenty Two

Principal Areas of Study

Manditory

Customer Service
Tourism Principles and Practice
Work Experience
Communications
‘Ready for Take Off’
Word Processing
Intercultural Studies
Airline Cabin & Ground Crew Skills
Galileo Computerised Reservations Systems FETAC

(Modules offered may be subject to change and will be based on resources and the new Common Awards System).

Features of the course

Students acquire a detailed understanding of tourism and the national and international tourist industry.
Real training in interpersonal skills, developing excellence in communication – oral, written and telephone.
Instruction in key aspects of the Travel business – travel packages, holiday planning, travel agency practice.
Customer Care and Quality Service – what it is and how it is delivered.

Progression

Higher Education

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